Frequently Asked Questions (FAQs)


1. What makes Wetown's busway system unique?

Wetown Electric (Global) specialises in fully insulated busway systems designed for robust power distribution in high-rise buildings and heavy industries. Our LV Sandwich Type Busway features a “sandwich” conductor layout, serrated aluminium housing for superior heat dissipation, and an error-proof connection system to enhance safety and efficiency.

2. Why choose Wetown’s busway over traditional cabling?

Our systems offer:

  • Lower voltage drop and minimal energy loss

  • High electrical efficiency and mechanical strength

  • Compact installation footprint

  • IP ratings up to IP66 for durability in harsh environments

    Using busways instead of cables drastically reduces complexity, improves maintenance access, and speeds up installation.

3. Which busway product is most popular?

The LV Sandwich Type Busway is our flagship product owing to its robust performance and reliability. It accommodates both aluminium (250–5000 A) and copper conductors (400–6300 A), supports configurations like 3P3W/3P4W/3P5W, operates up to 690 V, and is built with IP protection up to IP66.

4. How do Busway Tap-Off Boxes enhance flexibility?

Tap-off Boxes allow power to be drawn anywhere along the busway section. They include safety features like support positioning, interlocking mechanisms (preventing insertion under live conditions), and compatibility with a wide range of breakers, enabling adaptable and safe modular distribution networks.

5. What energy storage solutions does Wetown Electric (Global) offer?

We provide integrated Energy Storage Systems for industrial, commercial, and residential applications, including Commercial & Industrial ESS, Utility ESS, and Microgrid ESS—featuring inverters, battery packs, and scalable microgrid solutions.


6. What industries benefit most from our systems?

Our solutions are tailored for:

  • High-rise real estate

  • Manufacturing facilities

  • Hospitals and healthcare complexes

  • Data centres

  • Sustainable energy projects and power stations

7. Is Wetown globally certified and trusted?

Yes—Wetown Electric has achieved numerous international certifications including CCC, UL, CE, KEMA, ASTA, SA8000, ISO 9001/14001, OHSAS 18001, and our trademark is renowned in China. With over 30 years in the industry and partnerships with global leaders like GE and Schneider, we’re well-positioned to support international clients.

8. Does Wetown offer technical support and training?

Absolutely—our Service & Support includes pre-sales consultation, a global after-sales network, systematic training courses, and on-site technical training. These ensure efficient installation, operation, and prompt troubleshooting when needed.

9. Why choose Wetown Electric (Global) as your partner?

Wetown Electric (Global) is more than a product supplier — we are a global partner in reliable power distribution and energy storage. As the international arm of Wetown Electric Group (SSE stock code: 688226), we bring together over 30 years of expertise, the world’s largest busway manufacturing base, and a track record of delivering solutions for hospitals, data centres, commercial properties, and power stations. By choosing Wetown, you gain a partner committed to innovation, safety, and sustainability in every project.

9. Can I request catalogs or contact local consultants?

Yes—simply navigate to the “Products” section on our website, select a product, and use “Send Inquiry Now” or “Download PDF” to obtain catalogs, technical documentation, or contact our sales team directly.